FPF Knowledge Pack
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know. We will do our best to find a good solution together with you. There is a 14-day return period. If you experience problems with your product, please contact us.
We will ship your order as soon as possible. Once your order has been shipped, you will receive an email with more information. Delivery times depend on your location. Delivery times may also be longer due to stock needing to be replenished.
Diqal Optic products are not designed for use during activities in or on the water.
The 1-year warranty is void and does not apply in the following cases:
• Damage caused by exposure to water or use during water activities.
• Damage resulting from extreme sports or other activities with a high risk of impact or shocks.
• Damage caused by unauthorized disassembly, modification, or repair of the glasses by third parties outside of our company.
Shipping costs are calculated based on your location and the items in your order. You will always know the shipping costs before completing your purchase.
